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Frequently Asked Questions (FAQ)



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Certifications
Enrollment/Registration
Graduation
Incomplete Grade Policy - Students
Incomplete Grade Policy - Faculty
Thesis/Dissertation Grade Policy
Transcripts and Academic Records
Tuition and Fee Adjustments
Veteran Services


Certifications


Enrollment/Registration

  1. What is Registration Services and where is it located?
  2. What is required to enroll?
  3. How do I add a class?
  4. How do I drop a class?
  5. I don’t have an adviser, or I don’t know who my adviser is, or I can never find my adviser – what do I do ?
  6. What is an adviser hold? Why do I have an adviser hold? How do I remove an adviser hold?
  7. How do I clear a hold on my enrollment?
  8. How do I audit a course?
  9. How do I cancel my enrollment for an upcoming semester ? Can I do it online?
  10. I am in the military and I am being called to active duty. What do I need to do?
  11. How do I reset my Personal Identification Number (PIN)?
  12. How can I enroll in a closed section?
  13. How do I enroll in two courses that are showing a time conflict?
  14. Where do I find information on short courses?
  15. Where do I find information on Internet courses?
  16. Where do I enroll in correspondence courses?
  17. How do I take a class as Pass No-Pass?
  18. When should I file a Petition for Excessive Hours?
  19. I have declared two degrees and am graduating this semester. I see only one degree on SIS. Why is my other degree not listed?

Graduation

  1. How do I know if everything is in order for my graduation this semester?
  2. Where can I get a Diploma Application?
  3. If I did not file a Diploma Application will I still graduate?
  4. How do I file a Diploma Application for two degrees?
  5. I filled out a diploma application, but now I am not going to graduate until next semester. What do I need to do?
  6. How do I graduate with distinction?
  7. If I graduate with distinction, will it be printed on my diploma?
  8. Will my minor(s) be printed on my diploma?
  9. How do I get a graduation announcement placed in my hometown newspaper?
  10. I am graduating with a degree in University Studies, which Commencement ceremony do I attend?
  11. When and where is Commencement?
  12. Where do I purchase caps, gowns and graduation announcements?
  13. When will diplomas be ready?
  14. Can someone pick up my diploma for me?
  15. Can my diploma be mailed to an international address?
  16. My diploma has been lost or damaged. Can/how do I get another one?
  17. I am applying for a job, need verification for immigration inquiries, etc. and need verification that either 1) all my requirements have been completed or 2) I am currently enrolled in the remaining hours required for my degree.

Incomplete Grade Policy - Students

  1. What is the basic change?
  2. Why is OSU doing this?
  3. When does the new grading policy go into effect?
  4. What happens to 'I' grades awarded prior to Fall 2008? Can they be changed to letter grades?
  5. Can I receive an 'I' grade if I completed less than half of the work for a course?
  6. Can I request an 'I' grade if I am failing a course?
  7. If I get an 'I' grade, can I repeat the same course next semester and use the grade from that class to replace the 'I'?
  8. Can my instructor require a time period shorter than one year for completion of missing work?
  9. How will my instructor determine the 'default' grade to go with the 'I'?
  10. What default grades are allowed? Can I get a default grade of 'A'?
  11. What grade will show on my transcript?
  12. Can a default grade be appealed?
  13. What happens to my GPA when the 'I' grade reverts to the default grade?
  14. What happens if I receive a default grade of 'F!'?
  15. Will anyone send me warnings that I have 'I' grades that are scheduled to revert to the default grade?
  16. Will an 'I' grade prevent me from graduating?
  17. Can I complete missing work after I graduate?
  18. I graduate with unresolved 'I' grades on my transcript. Will these 'I' grades be changed to their defaults after graduation? What happens to my GPA in such cases?
  19. Which office can I call if I have other questions?

Incomplete Grade Policy - Faculty

  1. What is the basic change?
  2. When does the new grading policy go into effect?
  3. Why is OSU doing this?
  4. How do I determine the 'default' grade to go with the 'I'?
  5. How do I enter the default grade?
  6. What default grades are allowed? Can I give a default grade of 'A'?
  7. What happens to 'I' grades awarded prior to Fall 2008? Can they be changed to letter grades?
  8. Can I give an 'I' grade to a student who completed less than half of the work for a course?
  9. Can I give an 'I' grade to a student who is failing the course?
  10. Can I give a student an 'I' grade and tell them to repeat the course next semester and use the grade from that class to replace the 'I'?
  11. Can I require a time period shorter than one year for completion of missing work?
  12. What default grade should I assign if there is an outstanding academic integrity violation under review at the time grades are due?
  13. What grade should I assign if there is an academic integrity violation associated with completion of the missing work?
  14. What will show on the student's transcript?
  15. Can a default grade be appealed?
  16. What happens to the student's GPA when the 'I' grade reverts to the default grade?
  17. Will anyone send warnings to students that have 'I' grades that are scheduled to revert to the default grade?
  18. Will an 'I' grade prevent a student from graduating?
  19. Can a student complete missing work after s/he graduates?
  20. A student graduated with unresolved 'I' grades on his/her transcript. Will these 'I' grades be changed to their defaults after a student graduates? What happens to the GPA in such cases?
  21. Are there any circumstances in which, for a course in which an 'I' grade was originally assigned, a student can receive more than one year to complete the work?
  22. Which office an I call if I have other questions?

Thesis-Dissertation Grade Policy - 4-17-08

  1. What is the basic change in thesis/dissertation grading that will take effect Fall 2008?
  2. Why is OSU doing this?
  3. Whose decision was this?
  4. When does the new grading policy go into effect?
  5. What happens to existing 'R' grades? Can they be changed to letter grades?
  6. When is the last day I can turn in a change of grade form for an 'R' grade earned in a previous semester?
  7. Can I change 'R' grades earned prior to Fall 2008 to 'SR' or 'UR'?
  8. Will the 'R' grade totally disappear?
  9. What effect do the new 'SR' and 'UR' grades have on a student's GPA?
  10. What about the requirement for a 3.0 GPA in research hours to graduate? How will the research GPA be calculated?
  11. Can a student be placed on academic probation for a series of 'UR' grades?
  12. Can a student include courses in which a 'UR' was earned on a Plan of Study?
  13. Can I give a grade of 'I' for a 5000 or 6000 course?
  14. Which office can I call if I have other questions?

Transcripts and Academic Records

  1. How can I request a transcript?
  2. How much do transcripts cost?
  3. How soon after the end of the semester can I get a transcript with the current semester grades on it?
  4. Will you put my transcript in a signed, sealed envelope?
  5. How do I pay to have a transcript sent by express delivery?
  6. Do you mail transcripts overseas?
  7. How long does it take to process my transcript request?
  8. Can I receive my transcript by fax or e-mail?
  9. Can I access and print my records on the computer?
  10. Why can’t I request my transcript over the phone?
  11. Can I request my transcript by e-mail?
  12. Can I have a third party pick up my transcript?
  13. Can I get a copy of my ACT scores, SAT scores, or transcripts from my high school or other institutions?
  14. How can I get my name changed on my academic records?
  15. How do I change my major and adviser?
  16. How do I change my address?
  17. How do you interpret the abbreviations for the GPA columns on the Official Academic Transcript?

Tuition and Fee Adjustments


Veteran Services

  1. How do I apply for Education Benefits?
  2. How long will it take for the Department of Veterans Affairs to begin monthly payments?
  3. Are there any other forms that need to be submitted?
  4. How many credits do I have to take? What are graduate student requirements?
  5. Do I have to attend class every day?
  6. Do I have to contact the Veteran Services Office again once I am certified?
  7. What if I withdraw from school during the semester?
  8. What happens if I drop a course?
  9. Will the VA pay for courses that are not in my major program?
  10. Can I receive the GI Bill all year?
  11. It is the first of the month and my check is late. What should I do?
  12. As a student eligible to utilize Department of Veterans Affairs Educational Benefits, can I also apply for federal financial aid or scholarships?
  13. VA Regional Office contact information
The State's University
Office of the Registrar - Stillwater | Stillwater, OK 74078 | 405.744.6876
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