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Registration and Transcript Holds

Registration and transcript holds are restrictions placed on student accounts when
specific action is required from students to allow enrollment at OSU or release of
official academic documents such as transcripts and diplomas. The information below 
will assist you with understanding holds and how to address them.

How to Read Hold Information on SIS Web for Students (Student Self-Services)

Hold Details by Reason 

 


 

How to Read Hold Information on SIS Web for Students (Student Self-Services)

For a quick snapshot of any academic hold placed on your account, login to SIS Web
for Students and select "Holds" from the Student Records menu.  You will see a table
that lists your holds.  Click on one of the following column headers to help you understand
how to read the Holds table. 


 Hold Type

Hold Type

Reason

Effective Term

Entry Office

 

 

  

 

  • Registration Hold: Prevents a student from adding or dropping classes during the effective 
    term. A hold of this type with an effective term of “All” will prohibit registration for the
    current and future terms.

             Note: While SIS Web (Student Self-Services) will not allow students with registration 
             holds to add or drop classes online, students with registration holds are allowed to 
             drop classes (during the allowable drop/withdraw periods) in the Registrar’s Office or 
             in the Enrollment Services office in Tulsa.
Please complete a drop/add card and bring 
             it to the Registrar’s Office with a photo ID.

  • Transcript Hold: Prevents a student from obtaining copies of official documents, such as an official academic transcript or diploma.
  • Combined Registration & Transcript Hold: Both a registration hold and transcript hold.

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    Reason

Hold Type

Reason

Effective Term

Entry Office

 

  

 

The Reason provides a brief description of the reason for the hold or includes the name and location of the office students can contact for more information about the hold.

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   Effective Term

Hold Type

Reason

Effective Term

Entry Office

 

 

  

 

The Effective Term is the specific term for which a hold on a student’s account is effective. Holds without a specific effective term will show “All” and will prohibit registration for the current and future terms.

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  Entry Office 

Hold Type

Reason

Effective Term

Entry Office

 

 

  

 

The Entry Office displays the office that placed and controls the hold on the student’s account. Students can learn what they need to do to address holds by contacting this office.

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Hold Details by Reason 

Academic Affairs - Academic Integrity

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

Academic Affairs-Academic Integrity

   Fall 2014

  Academic Affairs (101 Whitehurst)

This hold is placed on a student’s account by the Office of Academic Affairs because the student has not completed a required academic integrity sanction by the given deadline. The hold prevents registration in future semesters. Students are encouraged to contact the Coordinator for Academic Integrity Programs to discuss options for completing the sanction and removing the hold. Once a student has met the requirements for completing the sanction, the hold can be lifted from the account. Please visit the OSU Academic Integrity website for additional information.

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Academic Suspension

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

   Academic Suspension

   Fall 2014

  Academic Affairs (101 Whitehurst)

This hold is placed on an academically suspended student’s account by the Office of the Registrar at the direction of Academic Affairs because the student’s GPA fell below the University’s retention standards. The hold prevents registration in future semesters. Students are encouraged to contact the Office of Academic Affairs to discuss options for potential reinstatement to the University. Once a student has met the requirements for reinstatement the hold can be lifted from the account. Please visit the Academic Affairs website for additional information on reinstatement after suspension.

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   Admissions      

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

   Admissions

   Fall 2014

Undergraduate Admissions (219 Student Union; Admin Bldg,Tulsa)

This hold is placed on a student’s account by the Office of Undergraduate Admissions. The hold restricts enrollment in future semesters for special circumstances, such as for students admitted as non-degree seeking, which also includes concurrent high school and exchange students. If you are a non-degree seeking student whose enrollment has a restricted number of total hours, please contact the OSU Office of the Registrar at 405-744-6876 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it for assistance.  Students may also contact Enrollment Services in Tulsa at (918) 594-8100 or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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  Admissions - Need Final Official Documents

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

Admissions-Need Final Official   Documents

   Fall 2014

Undergraduate Admissions (219 Student Union; Admin Bldg,Tulsa)

This hold is placed on a student’s account by the Office of Undergraduate Admissions. The hold prevents registration in future semesters until a final official transcript (high school and/or post-secondary) has been received. To address this hold, please contact Undergraduate Admissions at 405-744-5358 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it Students may also contact Undergraduate Admissions in Tulsa at (918) 594-8020 or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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  Advisor Hold

 

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

   Advisor Hold

   Fall 2014

  See your academic advisor

This hold is placed on a student’s account by the student’s academic advising office and prevents registration in the specified term. To address this hold, the student must meet with an academic advisor to plan his/her class schedule. Please visit the Academic Advising page on the Registrar’s website to establish contact with an academic advisor.

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 Bursar – Hold List 


Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

   Bursar-Hold List

   Fall 2014

Bursar (113 Student Union; Admin Bldg,Tulsa)

This hold is placed on a student’s accounts with a past due balance by the Office of the Bursar. To ensure enrollment and academic hold release, pay the entire past due account balance in cash, certified funds or credit card online. If payment is by personal paper check or online web check, the account holder may be required to wait until the payment has cleared the bank (up to 2 weeks) to enroll. To discuss the matter with a Bursar representative, please call 405-744-5993 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Students may also contact the Bursar in Tulsa at (918) 594-8320 or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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 Bursar - Perkins Loan Collection Hold

Hold Type

Reason

Effective Term

Entry Office

Combined Reg & Trans Hold

Bursar-Perkins Loan Collection Hold

   All

Bursar (113 Student Union; Admin Bldg,Tulsa)

This hold is placed on a student’s account by the Office of the Bursar – Student Loans Debt Management team. The hold prevents registration in future coursework as well as the release of academic documents (i.e. transcripts and diploma). To address this hold, please contact Educational Computer Systems, Inc. (ECSI) at (888) 549-3274 or the Student Loans Debt Management team at 405-744-8435.

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  Bursar - Perkins Loan Exit Hold 

Hold Type

Reason

Effective Term

Entry Office

Combined Reg & Trans Hold

   Bursar-Perkins Loan Exit Hold

   All

Bursar (113 Student Union; Admin Bldg,Tulsa)

This hold is placed on a student’s account by the Office of the Bursar – Student Loans Debt Management team. The hold prevents registration in future coursework as well as the release of academic documents (i.e. transcripts and diploma). When a student receives Federal Perkins Loans while attending OSU, he or she must complete exit counseling upon graduating or dropping below half-time enrollment. Students may complete the Federal Perkins Loan exit interview online at https://borrower.ecsi.net/.  The student loans debt management office will receive notification that the exit counseling has been completed and release your hold soon after. For more information, please contact Educational Computer Systems, Inc. (ECSI) at 888-549-3274.

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  Bursar - Returned Check

Hold Type

Reason

Effective Term

Entry Office

Combined Reg & Trans Hold

   Returned Check

   All

Bursar (113 Student Union; Admin Bldg,Tulsa)

This hold is placed on a student’s account by the Office of the Bursar. The hold prevents registration in future coursework as well as the release of academic documents (i.e. transcripts and diploma). Payment via personal or web check on the Bursar account has been declined by the payer’s financial institution. Students with this hold should make contact with a financial counselor in the Bursar Office to discuss payment and the release of this hold. They may be reached by visiting their office in 113 Student Union, by phone at 405-744-5993 or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Students may also contact the Bursar in Tulsa at (918) 594-8320 or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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Financial Aid - Direct Loan Counseling Exit Hold

Hold Type

Reason

Effective Term

Entry Office

Combined Reg & Trans Hold

Financial Aid-Direct Loan Counseling Exit Hold

   All

Financial Aid (119 Student Union; NH 130, Tulsa)

This hold is placed on a student’s account by the Office of Scholarships & Financial Aid (OSFA). The hold prevents registration in future coursework as well as the release of academic documents (i.e. transcripts and diploma). When a student receives Federal Direct Loans while attending OSU, he or she must complete exit counseling upon graduating or dropping below half-time enrollment. Students may complete the Federal Direct Loan exit counseling online at http://www.nslds.ed.gov/nslds_SA/. OSFA staff will receive notification that the exit counseling has been completed and release your hold soon after. For more information, please contact OSFA at 405-744-6604 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Students may also contact the Financial Aid office in Tulsa at (918) 594-8273 or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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 Fraternity and Sorority Affairs Hold

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

Fraternity and Sorority Affairs Hold

   Fall 2014

Fraternity & Sorority Affairs (211J Student Union)

This hold is placed on a student’s account by the Office of Fraternity & Sorority Affairs. To address this hold, please contact the Office of Fraternity & Sorority Affairs by calling 405-744-5490.

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  Graduate College – Enrollment Hold

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

Graduate College-Enrollment Hold

   Fall 2014

Graduate College (202 Whitehurst;  MH 1101, Tulsa)

This hold is placed on a student’s account by the OSU Graduate College. The hold prevents enrollment in future semesters. To address this hold, please contact the Graduate College at 405-744-6368 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Students may also contact the Graduate Student Services office in Tulsa at (918) 594-8445 or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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  Graduate College Hold – ENGL 0003 Required

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

Graduate College Hold-ENGL 0003 Required

   Fall 2014

Graduate College (202 Whitehurst; MH 1101, Tulsa)

This hold is placed on a student’s account by the OSU Graduate College. The hold prevents enrollment in future semesters without first enrolling in ENGL-0003. To address this hold, please contact the Graduate College at 405-744-6368 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it Students may also contact the Graduate Student Services office in Tulsa at (918) 594-8445 or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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  Graduate College Hold – Need Plan of Study

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

Graduate College Hold-Need Plan of Study

   Fall 2014

Graduate College (202 Whitehurst; MH 1101, Tulsa)

This hold is placed on a student’s account by the OSU Graduate College. The hold prevents enrollment in future semesters until a final Plan of Study has been submitted and approved. To address this hold, please contact the Graduate College at 405-744-6368 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it Students may also contact the Graduate Student Services office in Tulsa at (918) 594-8445 or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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  Graduate College Hold – Need Transcript

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

Graduate College Hold-Need Transcript

   Fall 2014

Graduate College (202 Whitehurst; MH 1101, Tulsa)

This hold is placed on a student’s account by the OSU Graduate College. The hold prevents enrollment until a final transcript noting degree completion has been received in the Graduate College. To address this hold, please contact the Graduate College at 405-744-6368 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it Students may also contact the Graduate Student Services office in Tulsa at (918) 594-8445 or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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 Graduate College Hold – TELP Test Required

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

Graduate College Hold-TELP Test Required

   Fall 2014

Graduate College (202 Whitehurst; MH 1101, Tulsa)

This hold is placed on a student’s account by the OSU Graduate College. The hold prevents enrollment until scores are received for the OSU administered TELP examination. To address this hold, please contact the Graduate College at 405-744-6368 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it Students may also contact the Graduate Student Services office in Tulsa at (918) 594-8445 or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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 Honors College Enrollment Hold

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

  Honors College Enrollment Hold

   Fall 2014

   Honors College (101 Old Central)

This hold is placed on a student’s account by the OSU Honors College. The hold prevents registration for any classes in an upcoming semester until a student has met with an Honors advisor. To address this hold, please contact the Honors College office at (405) 744-6799.

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 International Students & Scholars Hold

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

International Students & Scholars Hold

   Fall 2014

International Students & Scholars (250 Student Union; MH 1101, Tulsa)

This hold is placed on a student’s account by the International Students and Scholars (ISS) office. It may exist for a variety of reasons but is usually tied to failure to complete all initial registration and orientation requirements, ranging from requiring international transcripts to issues concerning immigration paperwork. To address this hold, please contact the International Students & Scholars office at 405-744-5459.  Students may also contact the International Student Services office in Tulsa at (918) 594-8445 or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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 International Students & Scholars – Orientation

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

International Students & Scholars - Orientation

   Fall 2014

International Students & Scholars (250 Student Union; MH 1101, Tulsa)

This hold is placed on a new student’s account by the International Students & Scholars (ISS) office. This hold prevents initial registration in OSU coursework for new international students until they have (1) registered for the mandatory New International Student Orientation program, and (2) reported to ISS for registration into the Student Exchange Visitor Information System (SEVIS). Students should arrive prior to the beginning of the semester and work with the ISS office to become oriented to the campus and complete the SEVIS registration process. To address this hold, please contact the International Students & Scholars office at 405-744-5459.  Students may also contact the International Student Services office in Tulsa at (918) 594-8445 or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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 Mandatory Sexual Misconduct Training

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

Mandatory Sexual Misconduct Training

   Spring 2015

Student Conduct Office (328 Student Union; NH 204, Tulsa)

This hold is placed on a student’s account by the Vice President for Student Affairs for failure to complete the mandatory sexual violence online training. To address this hold, complete the online training at https://1is2many.okstate.edu. The hold will be removed within a full business day after completing the training. If you have questions, contact Student Conduct Education and Administration at 450-744-5470.

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 New Student Orientation Hold

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

New Student Orientation Hold

   Fall 2014

New Student Orientation (321 Student Union; NH 130, Tulsa)

This hold is placed on a new student’s account by the New Student Orientation & Enrollment (NSO&E) office. The hold prevents initial registration in coursework for a new freshman or transfer student. Students must attend a new student orientation session, during which time the student will enroll. To address this hold, please schedule an appointment by visiting http://newstudents.okstate.edu. For more information, please contact the NSO&E office at 405-744-3636 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  If you are enrolled in courses on the OSU-Tulsa campus, please contact Enrollment Services at (918) 594-8100 for information about your NSO hold.

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 Residential Life Hold

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

  Residential Life Hold

   Fall 2014

  Residential Life (101 Iba Hall)

This hold is placed on a student’s account by the Office of Residential Life Administration for the Freshman Alcohol EDU training or unresolved conduct matters. To address this hold, please contact the Assistant Director by calling 405-744-5019.

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 Student Conduct Hold

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

  Student Conduct Hold

   All

Student Conduct Office (328 Student Union; NH 204, Tulsa)

This hold is placed on a student’s account by the OSU Student Conduct office. The hold prevents registration in future semesters and/or release of a student's academic transcript directly to the student. Additionally, the Student Conduct office is notified of any requests to send an official transcript to any destination before the request may be processed. Students with this hold may still view and print an unofficial academic transcript on SIS-Web. To address this hold, please contact the Student Conduct office at 405-744-5470.  Students may also contact the Student Conduct Code office in Tulsa at (918) 594-8234.

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  TEACH Grant Exit Counseling Hold

Hold Type

Reason

Effective Term

Entry Office

Combined Reg & Trans Hold

TEACH Grant Exit Counseling Hold

   All

  Financial Aid Office (119 Student Union)

This hold is placed on a student’s account by the Office of Scholarships & Financial Aid (OSFA). The hold prevents registration in future coursework as well as the release of academic documents (i.e. transcripts and diploma). Students must complete TEACH Grant exit counseling at the end of a student’s attendance (by graduation or dropping below half-time). Students may complete the TEACH Grant exit counseling online at http://www.nslds.ed.gov/nslds_SA/. OSFA staff will receive notification that the exit counseling has been completed and release your hold soon after. For more information, please contact the OSFA at 405-744-6604 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Students may also contact the Financial Aid office in Tulsa at (918) 594-8273 or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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 University Health Services – Immunizations

Hold Type

Reason

Effective Term

Entry Office

  Registration Hold

University Health Services- Immunizations

   Fall 2014

University Health Services (1202 Farm Road; NH 130, Tulsa)

This hold is placed on a student’s account by the University Health Services office. The hold prevents registration in future semesters until required immunization records have been received by University Health Services. Immunization records may be faxed to 405-744-6556, sent via email to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or brought into University Health Services at 1202 W Farm Rd.  For more information, please contact University Health Services at 405-744-7665. Students enrolled on the OSU-Tulsa campus may fax records to 918-594-8114, send information via email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or by bringing the records to NH 130.  Additional information may be obtained by calling (918) 594-8355. 

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Academic Calendar

Fall 2014

Tuesday, September 30
Six week grades due from faculty

Friday, October 24
Students' Fall Break (No Classes)

Monday, November 3

Deadline to file diploma application (for name to appear in the fall commencement program)

Friday, November 7
W Drop/Withdraw Deadline (
details)

Friday, November 21
W/F Withdraw Deadline (
details)

Wednesday, November 26
First day of students' Thanksgiving break (No classes)

Thursday-Friday, November 27-28
University holiday

Full Academic Calendar...

 

Contact Information

Office of the Registrar
322 Student Union
Stillwater, OK 74078
(405) 744-6876
Fax (405) 744-8426

E-mail: registrar@okstate.edu
Office hours: M-F 8am-5pm

About Us
The Office of the Registrar provides services related to the creation and maintenance of student academic records. 

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